"Remote Device Agent (RDA)” a solution for managing devices in an enterprise, bagged the Gold for Zone24x7 in the Applications and Infrastructure category at the recently concluded National Best Quality Software Awards (NBQSA). RDA also won the overall Bronze at the NBSQA presentation

NBQSA is an annual event organized by the British Computer Society Sri Lanka section (BCSSL) to showcase and benchmark Sri Lankan ICT products in this globally competitive era. The avowed objective of this annual event is to recognize outstanding achievements of individuals and organizations in Sri Lanka and to enable ICT products and services to compete in the international market place.
Zone24x7 is a leading provider of global technology innovation services with world class partnerships. Since its inception in 2003, Zone24x7 is known to benchmark the finest technological capabilities and delivering innovation with profound industry and business process expertise. Headquartered in San Jose, USA, Zone24x7 operates in the US and Sri Lanka providing technology solutions to leading clients around the world. Zone24x7 is trusted by industry leaders including Federated Department Stores, Symbol, Motorola, Posiflex, ID Tech in the USA and RDM Corporation in Canada. Zone24x7 was recognized as a Microsoft Certified Gold Partner in Mobility Solutions, Custom Development Solutions and Data Management Solutions competencies due to its excellent technological solution delivery. Zone24x7 prides itself in having the vision, leadership and a world class team to drive the creativity and innovation.
Remote Device Agent
Zone24x7's Remote Device Agent (RDA) is an intelligent Device Management Solution for Enterprises which has been commended by many customers including a tier-one retailer in the USA after successful implementations. The solution was designed to enable today's devices to be intelligent and autonomous entities within the enterprise. RDA technology is a breakthrough in enterprise device management. Intelligent agents take over most management tasks in devices to make them autonomous and self sustaining. In addition to improving responsiveness and reducing maintenance costs, the agents facilitate enterprise managers to make more informed decisions and to perform predictive maintenance within the enterprise proactively. The technology has also provided reduced costs, attractive ROI and increased customer loyalty to our clients

RDA gives the power to be in constant contact with devices on the enterprise network. The RDA Console allows the RDA enabled devices to configure ad-hoc device communities that build bridges with different technologies, software, hardware, devices and vendors, which make
enterprises to act proactively before their customers experience breakdowns. RDA also is powered with location based visualization and tracking of the devices in dispersed locations of an enterprise.
“RDA's perception capabilities and its ability to adapt itself to blend with the existing enterprise infrastructure open a new dimension in device management in which devices starts to live in the enterprise space. RDA has helped our clients to reduce service and support costs by up to 20%, increase ROI and improve customer satisfaction and loyalty” says Shoba Wijayawardane, General Manager of Zone24x7

Following NBQSA 2006, Zone 24x7's "Remote Device Agent" also represented the Asia Pacific ICT Awards presentation in Macau .